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October 2018

Developing Yourself as a Team Leader

18th October @ 9:30 am - 4:30 pm
Anvic, 49 Piccadilly
Manchester,
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Overview This one-day training course provides managers and leaders with the tools needed to become a strong team leader. You will gain a greater understanding of…

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November 2018

How to Motivate and Improve Performance

9th November @ 9:30 am - 4:30 pm
Kuits Solictors, Blackfriars House, Parsonage
Manchester, M3 2JA
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Overview This one-day course will help managers and leaders develop foundational skills in Leadership and Motivation. Delegates will gain an understanding of the factors that influence…

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December 2018

Solving Problems and Making Decisions

14th December @ 9:30 am - 4:30 pm
Kuits, Blackfriars House
Manchester, M3 2JA United Kingdom
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Overview A one-day training course providing managers and leaders with the tools needed for effective problem solving and decision making. You will learn ways to recognise,…

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January 2019

Planning and Allocating Work

11th January 2019 @ 9:30 am - 4:30 pm
Kuits Solictors, Blackfriars House, Parsonage
Manchester, M3 2JA
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Overview This one-day course will help you understand how to plan and effectively allocate work to employees, how to work within organisational guidelines to achieve team…

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February 2019

Understanding the Communication Process in the Workplace

15th February 2019 @ 9:30 am - 4:30 pm
Kuits Solictors, Blackfriars House, Parsonage
Manchester, M3 2JA
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Overview A one-day course on the nature and importance of effective communication in the workplace. You will learn the stages in the communication cycle, barriers to…

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March 2019

Understanding Customer Service Standards and Requirements

15th March 2019 @ 9:30 am - 4:30 pm
Kuits Solictors, Blackfriars House, Parsonage
Manchester, M3 2JA
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Overview A one-day course during which you will gain an understanding of the legal and organisation requirements for managing customer service, customer services standards and how…

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