FAQs

What is coaching?

Coaching is a tool used to empower individuals and help them reach their goals. Essentially, it enables people to move from where they are now, to where they want to be, more quickly and more efficiently than if they were acting alone.

It is delivered by way of a structured conversation between the Coach and client(s). It can be a one-to-one relationship with an individual or as part of a group.

Coaching is not a quick or temporary fix. It is a life changing process which allows you to explore your dreams, goals and ideas, as well as your challenges and fears. It helps you to discover what has been holding you back, challenge any limiting beliefs and replace them with new empowering beliefs and ideas. It also helps you to get out of negative cycles, improve confidence and motivation.

What are the benefits of Business Coaching?

Coaching will help you to:

  • Clarify exactly what it is you want, set effective goals and help you to achieve them faster
  • Perform a new task
  • Manage stress, anxiety and conflict
  • Improve your confidence, self-belief and motivation
  • Evaluate how possible it is to achieve what you want
  • Improve your performance and productivity
  • Identify any obstacles that are holding you back and how to overcome them
  • See yourself and your position from a different perspective
  • Look at and evaluate all your options
  • Move away from fear of failure
  • Prepare for a role or career change
  • Accelerate personal development
  • Improve decision making skills
  • Improve communication
  • Strengthen relationships
  • Raise your level of self-awareness with regard to your behaviour and how your behaviour affects others
  • Enhance your leadership and strategic planning skills
  • Inspire and motivate teams
  • Become more creative
  • Implement organisational change effectively by supporting teams and individuals
  • Improvement work-life balance

How does coaching work?

Different coaches use different models to structure their sessions. At Delphinium Business Coaching we use a popular model called the GROW model, which is an acronym for the areas explored, Goals, Reality, Options and Way forward (or the What/Where/When). The reason we choose to use this is model is because it is simple, yet extremely effective in keeping you moving towards your goal(s).

Your Coach will ask you questions, listen to your responses and challenge you whilst remaining non-judgemental. They will not give you advice but they will encourage and support you to reach your ultimate goals and aspirations.

You will be encouraged to make your own decisions and take responsibility for those decisions. Coaching is not about giving you suggestions or advice, your Coach is not mentoring or counselling you.

How do I know if coaching is right for me?

Do you feel that you’re not reaching your full potential?

Is there a gap between where you are now and where you want to be?

Are you are struggling with motivation but don’t know why?

Do you sometimes question whether you have the skills, resources or confidence to get something complete?

Do you feel stuck and put off making decisions or fail to stick to those decisions you have made?

Are you already doing well in your business but you recognise that to achieve excellence it’s going to take that bit extra?

Are you ready to entertain new and fresh ideas?

Are you willing to be accountable for what you desire?

If your answer to any of the above questions is “Yes” then coaching can most definitely support you to be the best that you can be.

What will happen during a coaching session?

Coaching is predominantly carried out over the telephone, by SKYPE/Zoom or face to face. The usual procedure is that the Coachee will contact the Coach after arranging a convenient time and date. If the session is face to face, it may take place at the Coach’s premises, the Coachee’s premises or another location agreed between the parties.

You will be guided through a 6 point process:

  1. Review the previous session, the actions you have completed and discuss any hurdles you came across while carrying out the action plan
  2. Set the goal for that particular session
  3. Consider where you are at the present moment in relation to the goal
  4. Consider your all your available options for meeting this goal
  5. You will set yourself an action plan in relation to the goal with the help of the Coach
  6. Summarise the session before completing the session.

During the sessions you:

  • Will be made aware of any negative language or limiting beliefs that you currently practise
  • Will be listened to carefully and respectfully
  • Will be supported during all the sessions
  • Will never be judged nor criticised
  • Will not be told what to do

Each session will be for a duration agreed prior to the commencement of the session. The most common duration of a session is either 1 hour or 1.5 hours, however, if a Coachee is relatively experienced with coaching and the GROW model, sessions could be as short as 30 or 45 minutes. The Coach will manage the timing of the session and ensure you gain full value from the session.

Who else will know what has been discussed?

A coaching session is completely confidential. Only in extreme circumstances, and it is a legal requirement, will this confidence be breached. Examples include where you intend to cause harm to yourself or others or carry out a criminal act.

What does the Coach need from me during a session?

To make sure that your time is being well spent with your Coach you are expected to come to the session fully prepared to discuss what actions you have completed since your last session and with a goal or aspiration in mind that you would like to work towards during the current session.

Your environment during the session is extremely important. You are encouraged spend 15 minutes prior to the session taking yourself to an environment where you will not be disturbed, with a drink and feeling refreshed and relaxed prior to the start of the session. You will also need to ensure that you have a pen and paper to hand and any other items that you may think will be useful such as a diary.

At Delphinium Business Coaching we strongly recommend that you obtain a notebook to use solely for coaching. We recommend that you make a note of the goals and action points discussed in each session, along with anything else you may feel is relevant. We also recommend that you keep this notebook with you as much as is practically possible. This will ensure that you can look at your goals and action plans whenever you need to. You can also make a note of any hurdles you may come across, any concerns or feelings you have in relation to the hurdles or the action plan, for discussion at your next session.

How many sessions will I need?

The length of a coaching partnership varies depending on the individual’s or team’s needs and preferences. For certain types of focused coaching, 3 to 6 months of working may work. In other instances, people may find it beneficial to work with a Coach for a longer period. Factors that may impact the length of time include: the types of goals, the ways individuals or teams prefer to work, the frequency of coaching sessions and financial resources available to support coaching.

At Delphinium Business Coaching we recommend a minimum of 12 sessions, as it has been noted the most powerful changes are experienced over a 90 – 180 day period. However, the initial agreement can be for 6, 9 or 12 sessions and add on sessions agreed to suit your needs.

Why is coaching cost effective?

You will be helped to plan how you can get things done in the quickest and most efficient way possible each week or fortnight, you will take action each day/week (you decide) and start to bring transformation or change that you want into your life.

It focuses on what is going on in your life right now and assists you in setting up action plans for success. It is spaced at regular intervals so it can deal with your life issues, goals and situations on an ongoing basis.

It is always supportive and encouraging and your commitment to coaching is an investment in your business, your life and your future.

How can the success of the coaching process be measured?

Measurement may be thought of in two distinct ways: external indicators of performance and internal indicators of success. Ideally, both are incorporated.

Examples of external measures include achievement of coaching goals established at the outset of the coaching relationship, increased income/revenue, obtaining a promotion, performance feedback that is obtained from a sample of the individual’s constituents (e.g., direct reports, colleagues, customers, boss, the manager him/herself), personal and/or business performance data (e.g., productivity, efficiency measures). The external measures selected should be things the individual is already measuring and has some ability to directly influence.

Examples of internal measures include self-scoring/self-validating assessments that can be administered initially and at regular intervals in the coaching process, changes in the individual’s self-awareness and awareness of others, shifts in thinking that create more effective actions, and shifts in one’s emotional state that inspire confidence.

How does coaching differ from other forms of professional services?

Therapy: A therapist will help a client to explore their past with a view to healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways. Coaching, on the other hand, supports personal and professional growth based on self-initiated change in pursuit of specific actionable outcomes, linked to personal or professional success. Coaching is future focused. While positive feelings/emotions may be a natural outcome of coaching, the primary focus is on creating action plan for achieving specific end goals in your business and in your life. The emphases in a coaching relationship are on action, accountability, and follow through.

Mentoring: A mentor is an expert who provides advice, wisdom and guidance based on their own experience in the same (or similar) area. Coaching does not include advising, instead it focuses on individuals or groups setting and reaching their own objectives.

Consulting: Consultants are instructed for their expertise in a particular area to diagnose problems and prescribe and, sometimes, implement solutions in your business, or an area of it (i.e. a HR Consultant as opposed to a general Business Consultant). With coaching, the assumption is that individuals or teams are capable of generating their own solutions, with the coach supplying supportive, discovery-based approaches and frameworks.

If you commence a series of coaching sessions and it is deemed that coaching is not the correct support mechanism for you at this moment in time this will be discussed with you directly to find a suitable solution to support your onward journey.

I want to start coaching now. What do I do?

You just need to contact me to discuss your requirements in a little more depth and how you would like to be coached.

Once these details have been confirmed I will send details through regarding the terms and conditions which will include the frequency of our sessions, payment for the sessions and taking of some basic contact information and a little bit of detail around where you see yourself at the moment.

How do I get started?

On receipt of the signed contract by post, I will send you a welcome pack by email, which will include a client questionnaire (telling me more about you and what you want). It will also include any other relevant documents that I feel would be beneficial for you to complete prior to your first coaching session. These documents are provided to enable you to complete them in your own time rather than wasting your time and money completing them or discussing the information within the sessions. You will then return your questionnaire by email and your contract agreement by post, prior to starting your sessions. This gives us a better understanding of what is going on in your life right now and what you want to achieve from coaching. It saves time and ensures you are on the right course of action.